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DNS Error

Have you just purchased a domain from a 3rd party domain seller? (GoDaddy, Google Domains, Domain.com, Etc?

 

When you view your domain (www.mysite.com) are you seeing any of these pages?

 

 

These pages mean your DNS ( Domain Name Servers) are not pointed to your hosting provider. So if you have installed WordPress and your admin page (www.mysite.com/wp-admin) is showing a DNS error or a parked page, you will need to point the name servers correctly.

 

A quick way to check where your NameServers are pointed, is by going to WHO.IS. This WHOIS site will pull the records of your domain and show you exactly where your site is pointed.

 

Generally, Name servers look like this (NS1.BLUEHOST.COM NS2.BLUEHOST.COM) If you pull your site, and do not see the name servers of your host. You more than likely have them pointed incorrectly.

 

Here are links with step-by-step instructions to help with different hosting providers:

 

 

 

  • WordPress.com: https://en.support.wordpress.com/change-name-servers/

 

 

 

Feel free to reach out to our friendly support team at 855-464-5345 if you have further questions about changing name servers.

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