One of the most common reasons that installs do not work is because there is a conflict with your .htaccess file in the directory that we are trying to install to.
There is a rather easy fix to get around this that we cannot always do for you. Luckily, we will gladly show you how to fix the issue so the installer will succeed.
Step 1: Control Panel
Log into your hosting account control panel. Once in the control panel, you will see a link in the top navigation for "Additional Tools". Hover over that link and select the first link called ".htaccess Editor".
Step 2: .htaccess Editor
Now that you are inside the .htaccess Editor, you need to select the "Direct Editor" link. In most cases, the link is located at the bottom of the page.
Step 3: Select the directory
The first option on this page is to select the directory you want to edit. Scroll through the list and click on the directory/folder that you are trying to install too. Once you have clicked on it, click the Select button.
Step 4: Remove contents
Once you have selected the directory that you want to edit the .htaccess file, you will see a box below that displays the contents of the .htaccess file. This content might look scary but do not worry at all! All you need to do is delete all the content in there and click save.
Before - With Content
After - Without content
Now that you have removed all the contents of the .htaccess file, simply go back to MOJO and try your install again. We will automatically generate a new .htaccess file that fits the requirements your installation.