How can I get support for the item I purchased?


Support from the Seller

You can get support directly from the theme Seller. There are two methods of contacting the theme Seller.

First, you can navigate to the page where you bought the theme and there is a tab called support forum, you can submit questions from here, or you can search to see if your question has already been answered.



You can also send the seller a message directly (with select themes). On that same page, you will look on the right-hand side under the 'About The Seller' section, the Seller's name is highlighted in green and is clickable. Click the Sellers name and it will navigate you to the Seller's storefront page where you can send a message to them directly.



Note: please allow the seller 24-48 hours to respond to your message. If they do not reach back out within 48 hours, please call support at (855)464-5345.

Theme authors can provide support for questions related directly to the theme, if you need general WordPress support or have questions not related to a theme, or the theme Seller was not able to provide answers to your questions. You can reach out to our support team at (855)464-5345 and we can further discuss your options.


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