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Can't Login to my WordPress site.

Sorry for the trouble you are having logging in. For our customers privacy we don't store login details.

To find the username for your WordPress account:

1. Log into phpMyAdmin from your hosts control panel.
2. Click on the Databases link and then click on the database you want to edit from the list that appears.
3. You will now be faced with a list of tables in that database.
4. In the right-hand pane scroll down to "wp_users" and click on the "Browse" icon (if you hover over the icons you'll notice a tooltip appear).
5. You'll now see the list of users for the site. The Admin will be the user with the ID number 1.

If the "Lost your password?" link doesn't work, this link gives you the steps to follow to reset the WordPress password: http://codex.wordpress.org/Resetting_Your_Password

Please give us a call toll free at 855-464-5345. We are open Mon-Fri 9-5 MST 

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Comments

  • Avatar
    Rhiannon Haga

    I am unable to login into my word press acct to access my dashboard. I do not know my login ( thought I did ) but it is not working. Can someone please assist me??

    Thank you

  • Avatar
    Ibrahim Ahsan

    My WP admin url is not working. How can I access control panel?

  • Avatar
    Quadros

    ADMIN URL not working.

  • Avatar
    Chy Shafiq

    I am unable to login into my word press acct to access my dashboard. I do not know my login ( thought I did ) but it is not working. Can someone please assist me??

    Thank you

  • Avatar
    Chy Shafiq

    my themes can't install which i was purchase

  • Avatar
    Chy Shafiq

    my site not working

  • Avatar
    Ian Henderson

    I am unable to connect to my WordPress Admin URL. I purchased the domain through another provider. Do I need to change the DNS settings with them and what should they be?

  • Avatar
    Maria maddalena

    I can not access the site http://www.moniazanon.com/blog/
    the database is not working. Why? Thank you.

  • Avatar
    Maria maddalena

    I can not access the site http://www.moniazanon.com/blog/
    the database server is not working. Why? Thank you.

  • Avatar
    Mike Larzelere

    I am completely fed up with MOJO. I purchased two wordpress themes through mojo, and have never been able to upload them. Now I can't even get them from mojo site. Please help or give me a refund.

  • Avatar
    Abdullah shafaal

    i can not log in my website or admin

  • Avatar
    Chris Bell

    Did anyone get an answer to any of these questions? I was sent the admin login link via email and it doesn't work! If I try and log in through the link in Mojo the same 404 error message comes up. Because I'm in the UK I can't get a response from anyone in the USA...........can anyone help?

  • Avatar
    Ageel Shatry

    I get a 404 error message. Help please.

  • Avatar
    Meekmate Mere

    Hello there, i am trying to host my domain name called
    myinspiretube.com and already installed WordPress completely as i
    received the confirmation email like below: but please! help for that
    i couldn't login in to the WordPress.

    Thank you! and Please refer to this confirmation email.

    Congratulations!
    Your new WordPress install is completed! Below you will find
    instructions on how to access to your WordPress website.
    Install Complete!
    WordPress URL: http://myinspiretube.com/
    Admin URL: http://myinspiretube.com/wp-admin
    Username: Gtnsae
    Password: 2UgCDb13LfiwzYNN
    WordPress
    Version 4.5

  • Avatar
    Martakorusiewicz

    Noone is assisting my complaints Im stuck with not working theme, Terrible service!!!! Will never purchase again!

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